We know your staff is increasing but you have to realize that hiring somebody exclusively for Community Support. Official Please Cancel My Subscription To Your Issues Shirt. We don’t demand instant replies. What do other users have to say about this? Let’s find out. We need a sticky on a post like this; last beta weekend was crazy with the same questions over and over. Also, you should add that if people have technical issues, they should go to the beta forums or contact customer support instead of asking here. An example is error codes when trying to log in. I know this means that a lot of you will have to live without hockey for the next 3 months, but trust me, this will benefit you all in the long run. Here are the main things you should know
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Hey folks, I’ve been working at MLBAM for 4 years now in their call center, and have never seen a disastrous launch as this NHL. Official Please Cancel My Subscription To Your Issues Shirt. TV rollout. I’m here to give you the insider info on how we fucked this up royally and what you should do. This is not an AMA, but rather an exposé. I am frustrated because we rushed this unfinished product out, and I’m embarrassed to have my name attached to it. However, while we got the PR aspects of the transition from Gamecenter to NHL.TV ready, we clearly did not get the QA and compatibility issues fixed. If you want them. There are plenty of free streaming alternatives to do so.
